Frequently Asked Questions

Getting started is easy! Simply create a free account, browse our verified advisors, and choose the one that resonates with you. You can start a chat, call, or video session instantly. New users receive 3 free minutes to try the service.

Yes, you need to create a free account to access our services. This helps us maintain security, save your preferences, and provide you with session history and favorite advisors.

Pricing varies by advisor and typically ranges from $1.99 to $9.99 per minute. Each advisor sets their own rate based on their experience and specialties. We also offer package deals that provide better value for frequent users.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and PayPal. All transactions are processed securely using bank-level encryption.

We offer a satisfaction guarantee. If you're not satisfied with your first reading with a new advisor, contact us within 24 hours and we'll provide a credit for that session. Refunds are evaluated on a case-by-case basis.

Package deals give you a set number of minutes at a discounted rate. Once purchased, the minutes are added to your account and can be used with any advisor. Packages do not expire and can be used across multiple sessions.

Reading length varies based on your needs. Most sessions last between 15-30 minutes, but you can continue as long as you need. You're in control and can end the session at any time.

Absolutely! You can browse all our advisors, read their profiles, view their specialties, check their ratings and reviews, and choose the one that feels right for you. You can also filter by category, price, and availability.

We offer a wide variety of readings including tarot, psychic/clairvoyant, astrology, love and relationships, career guidance, spiritual healing, mediumship, dream interpretation, and more.

Yes! We have advisors available around the clock. You can filter by "Available Now" to see who's online, or schedule a session with your favorite advisor for a later time.

All advisors go through a rigorous screening process. We verify their identity, review their experience and credentials, conduct interviews, and monitor their performance through client feedback.

Yes! If you have psychic abilities and want to help others, we'd love to hear from you. Visit our "Become an Advisor" page to learn about requirements and submit an application.

After each session, you'll have the opportunity to rate your advisor (1-5 stars) and leave a written review. Your feedback helps other clients make informed decisions.

Yes, absolutely. We take your privacy very seriously. All sessions are confidential, and we use bank-level encryption to protect your personal and payment information. We never share your data with third parties without your consent.

Some calls and chats may be monitored or recorded for quality assurance and training purposes. Recordings are stored securely and are never shared publicly.

Yes, you can use a username instead of your real name, and you don't need to share personal details unless you choose to. However, we do require a valid email and payment method for account security.

If you experience technical difficulties, contact our support team immediately via the help button or email support@psychicchatapp.com. We'll work to resolve the issue quickly and may provide a credit if the session was significantly impacted.

Our platform works on desktop computers, laptops, tablets, and smartphones. We support all modern browsers including Chrome, Firefox, Safari, and Edge.

No downloads required! Our platform is entirely web-based. Simply log in through your browser and start your session. For video calls, you'll need to grant camera and microphone permissions.